.workspace .support-entry { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; align-items: center; gap: 13px; border: 1px solid var(--blue-200); border-radius: 14px; padding: 15px 16px; background: linear-gradient(100deg, var(--blue-50), #fff); box-shadow: var(--shadow-sm); }
.workspace .support-entry-mark { display: grid; width: 42px; height: 42px; place-items: center; border-radius: 11px; background: #fff; color: var(--blue-700); box-shadow: var(--shadow-sm); }
.workspace .support-entry-mark svg { width: 21px; height: 21px; }
.workspace .support-entry-copy { min-width: 0; }
.workspace .support-entry-copy strong, .workspace .support-entry-copy span { display: block; }
.workspace .support-entry-copy strong { color: var(--ink-950); font-size: 13px; }
.workspace .support-entry-copy span { margin-top: 2px; color: var(--ink-600); font-size: 11px; }
.workspace .support-entry-copy .support-entry-safety { margin-top: 5px; color: var(--green-700); font-size: 10px; font-weight: 650; }
.workspace .support-entry .btn svg { width: 16px; height: 16px; }
.workspace .support-hub { overflow: hidden; border-color: var(--blue-200); padding: 0; background: linear-gradient(110deg, var(--blue-50), #fff 58%); }
.workspace .support-hub-top { display: grid; grid-template-columns: 42px minmax(0, 1fr) auto; align-items: center; gap: 13px; padding: 15px 16px; }
.workspace .support-hub-actions { display: flex; gap: 8px; }
.workspace .support-hub-actions .btn { min-height: 38px; font-size: 12px; }
.workspace .support-hub-actions .btn svg { width: 16px; height: 16px; }
.workspace .recent-support-preview { border-top: 1px solid var(--blue-200); padding: 13px 16px 15px 71px; background: rgba(255, 255, 255, .56); }
.workspace .recent-support-heading { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 8px; }
.workspace .recent-support-heading strong { color: var(--ink-800); font-size: 11px; }
.workspace .recent-support-heading .text-link { font-size: 10.5px; }
.workspace .recent-support-request { display: grid; grid-template-columns: minmax(0, 1fr) auto; align-items: center; gap: 12px; border: 1px solid var(--ink-150); border-radius: 9px; padding: 9px 10px; background: #fff; }
.workspace .recent-support-title { overflow: hidden; color: var(--ink-800); font-size: 11.5px; font-weight: 680; text-overflow: ellipsis; white-space: nowrap; }
.workspace .recent-support-meta { margin-top: 2px; color: var(--ink-500); font-size: 9.8px; }

.workspace .support-history-stack { display: grid; min-width: 0; gap: 14px; }
.workspace .support-history-header-actions { display: flex; flex: 0 0 auto; gap: 8px; }
.workspace .support-history-panel .panel-body { padding: 20px 22px 22px; }
.workspace .support-history-trust-note { display: grid; grid-template-columns: 36px minmax(0, 1fr); align-items: start; gap: 12px; border: 1px solid var(--blue-200); border-radius: 11px; padding: 12px; background: var(--blue-50); color: #315674; }
.workspace .support-history-trust-note .trust-note-icon { width: 36px; height: 36px; }
.workspace .support-history-trust-note strong, .workspace .support-history-trust-note span { display: block; }
.workspace .support-history-trust-note strong { margin-bottom: 2px; color: #274f78; font-size: 12px; }
.workspace .support-history-trust-note span { font-size: 11px; }
.workspace .support-request-list { margin-top: 16px; overflow: hidden; border: 1px solid var(--ink-150); border-radius: 11px; background: #fff; }
.workspace .support-request-row { display: grid; min-height: 94px; grid-template-columns: 36px minmax(0, 1fr) auto; align-items: center; gap: 13px; padding: 13px 14px; }
.workspace .support-request-row + .support-request-row { border-top: 1px solid var(--ink-150); }
.workspace .support-request-mark { display: grid; width: 36px; height: 36px; place-items: center; border-radius: 9px; background: var(--ink-100); color: var(--ink-700); }
.workspace .support-request-mark svg { width: 18px; height: 18px; }
.workspace .support-request-main { min-width: 0; }
.workspace .support-request-title-line { display: flex; min-width: 0; align-items: center; flex-wrap: wrap; gap: 7px; }
.workspace .support-request-title { overflow: hidden; color: var(--ink-950); font-size: 13px; font-weight: 680; text-overflow: ellipsis; white-space: nowrap; }
.workspace .support-submitted-chip { display: inline-flex; min-height: 21px; align-items: center; gap: 4px; border: 1px solid var(--blue-200); border-radius: 999px; padding: 2px 7px; background: var(--blue-50); color: var(--blue-700); font-size: 9.5px; font-weight: 750; white-space: nowrap; }
.workspace .support-submitted-chip::before { width: 5px; height: 5px; border-radius: 50%; background: var(--blue-500); content: ""; }
.workspace .support-request-meta { display: flex; min-width: 0; flex-wrap: wrap; gap: 5px 11px; margin-top: 5px; color: var(--ink-600); font-size: 10.5px; }
.workspace .support-request-reference { color: var(--ink-700); font-variant-numeric: tabular-nums; font-weight: 650; letter-spacing: .015em; }
.workspace .support-receipt-action { min-height: 36px; padding: 7px 10px; box-shadow: none; font-size: 11px; }
.workspace .support-receipt-arrow { color: var(--ink-500); }
.workspace .support-history-privacy { display: flex; align-items: flex-start; gap: 7px; margin: 13px 2px 0; color: var(--ink-500); font-size: 10.5px; }
.workspace .support-history-privacy svg { width: 14px; height: 14px; flex: 0 0 auto; color: var(--green-700); }
.workspace .support-history-empty { display: grid; min-height: 388px; place-items: center; padding: 44px 24px; text-align: center; }
.workspace .support-history-empty-content { width: min(100%, 430px); }
.workspace .support-history-empty-mark { display: grid; width: 58px; height: 58px; place-items: center; margin: 0 auto 18px; border-radius: 15px; background: var(--blue-50); color: var(--blue-600); }
.workspace .support-history-empty-mark svg { width: 28px; height: 28px; }
.workspace .support-history-empty-content h2 { margin-bottom: 7px; }
.workspace .support-history-empty-content p { margin: 0 auto 20px; color: var(--ink-600); font-size: 12.5px; }
.workspace .support-history-empty-safety { display: flex; justify-content: center; flex-wrap: wrap; gap: 6px; margin: 0 auto 21px; }
.workspace .support-history-empty-safety span { border: 1px solid var(--ink-150); border-radius: 999px; padding: 4px 8px; background: var(--ink-50); color: var(--ink-600); font-size: 10.5px; }

.workspace .support-heading { margin-bottom: 23px; }
.workspace .support-layout { display: grid; min-width: 0; grid-template-columns: minmax(0, 1fr) 252px; gap: 14px; align-items: start; }
.workspace .support-form .panel-header { position: relative; }
.workspace .support-form .panel-body { padding: 20px 22px; }
.workspace .support-form :is(input, select, textarea):focus-visible { outline: 3px solid rgba(35, 131, 226, .27); outline-offset: 2px; }
.workspace .support-form .field { margin-bottom: 17px; }
.workspace .support-form .field-label { font-size: 12px; }
.workspace .support-form textarea.control { min-height: 138px; resize: vertical; line-height: 1.5; }
.workspace .field-hint, .workspace .character-count { margin: 5px 0 0; color: var(--ink-500); font-size: 10.5px; }
.workspace .field-meta { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.workspace .character-count { flex: 0 0 auto; font-variant-numeric: tabular-nums; }
.workspace .support-form .field-error { align-items: flex-start; }
.workspace .support-form .form-error-summary span, .workspace .send-error span { display: block; }
.workspace .support-form .form-error-summary > span:first-child, .workspace .send-error > span:first-child { display: grid; width: 25px; height: 25px; flex: 0 0 25px; place-items: center; border-radius: 50%; background: #fff; font-weight: 800; }
.workspace .support-form .form-error-summary strong, .workspace .send-error strong { font-size: 11.5px; }
.workspace .support-form .form-error-summary span span, .workspace .send-error span span { margin-top: 2px; font-size: 10.5px; }
.workspace .send-error { display: flex; align-items: flex-start; gap: 10px; margin-bottom: 18px; border: 1px solid var(--red-200); border-radius: 10px; padding: 11px 12px; background: var(--red-100); color: var(--red-700); }
.workspace .privacy-note { display: grid; grid-template-columns: 30px minmax(0, 1fr); gap: 10px; margin-top: 2px; border: 1px solid var(--blue-200); border-radius: 10px; padding: 11px 12px; background: var(--blue-50); color: #315674; }
.workspace .privacy-note > span:first-child { display: grid; width: 28px; height: 28px; place-items: center; border-radius: 8px; background: #fff; color: var(--blue-700); }
.workspace .privacy-note svg { width: 16px; height: 16px; }
.workspace .privacy-note strong, .workspace .privacy-note small { display: block; }
.workspace .privacy-note strong { color: #274f78; font-size: 11px; }
.workspace .privacy-note small { margin-top: 2px; font-size: 10.3px; line-height: 1.45; }
.workspace .diagnostics { margin-top: 13px; border: 1px solid var(--ink-150); border-radius: 10px; background: var(--ink-50); }
.workspace .check-row { display: grid; grid-template-columns: 18px minmax(0, 1fr); gap: 9px; margin: 0; padding: 11px 12px; cursor: pointer; }
.workspace .check-row input { width: 16px; height: 16px; margin: 2px 0 0; padding: 0; accent-color: var(--blue-600); }
.workspace .check-copy strong, .workspace .check-copy small { display: block; }
.workspace .check-copy strong { color: var(--ink-800); font-size: 11px; }
.workspace .check-copy small { margin-top: 2px; color: var(--ink-600); font-size: 10px; }
.workspace .diagnostic-details { display: flex; flex-wrap: wrap; gap: 6px; border-top: 1px solid var(--ink-150); padding: 9px 12px 10px 39px; }
.workspace .diagnostic-chip { max-width: 100%; overflow-wrap: anywhere; border: 1px solid var(--ink-200); border-radius: 999px; padding: 2px 7px; background: #fff; color: var(--ink-600); font-size: 9px; }
.workspace .support-actions { display: flex; min-height: 70px; align-items: center; justify-content: space-between; gap: 18px; border-top: 1px solid var(--ink-150); padding: 14px 22px; background: #fcfefd; }
.workspace .support-actions-copy { color: var(--ink-600); font-size: 10.5px; }
.workspace .support-actions-copy strong { display: block; color: var(--ink-800); font-size: 11px; }
.workspace .support-actions .btn { min-width: 142px; min-height: 42px; }
.workspace .support-actions .btn:disabled { opacity: .62; cursor: wait; }
.workspace .spinner { width: 15px; height: 15px; border: 2px solid rgba(255, 255, 255, .45); border-top-color: #fff; border-radius: 50%; animation: support-request-spin .8s linear infinite; }
.workspace .support-status-chip { border: 1px solid var(--blue-200); background: var(--blue-50); color: var(--blue-700); font-size: 9px; letter-spacing: .04em; text-transform: uppercase; }
.workspace .support-side { display: grid; gap: 12px; }
.workspace .support-side .subpanel { padding: 16px; }
.workspace .support-side h2 { margin: 0; font-size: 16px; }
.workspace .support-side > .subpanel > p { margin: 4px 0 14px; color: var(--ink-600); font-size: 10.8px; }
.workspace .next-list { display: grid; gap: 11px; margin: 0; padding: 0; list-style: none; }
.workspace .next-list li { display: grid; grid-template-columns: 26px minmax(0, 1fr); gap: 9px; }
.workspace .next-number { display: grid; width: 26px; height: 26px; place-items: center; border-radius: 8px; background: var(--blue-50); color: var(--blue-700); font-size: 9px; font-weight: 760; }
.workspace .next-list strong, .workspace .next-list small { display: block; }
.workspace .next-list strong { color: var(--ink-800); font-size: 10.8px; }
.workspace .next-list small { margin-top: 1px; color: var(--ink-500); font-size: 9.8px; line-height: 1.4; }
.workspace .reply-card { border-color: #c8e6d3; background: var(--green-100); }
.workspace .reply-card strong, .workspace .reply-card span { display: block; }
.workspace .reply-card strong { color: #175832; font-size: 11px; }
.workspace .reply-card span { margin-top: 3px; overflow-wrap: anywhere; color: var(--green-700); font-size: 10px; }
.workspace .privacy-side { color: var(--ink-600); font-size: 10px; line-height: 1.5; }
.workspace .privacy-side strong { display: block; margin-bottom: 3px; color: var(--ink-800); font-size: 11px; }

.workspace .success-panel { min-width: 0; min-height: 480px; }
.workspace .success-body { display: grid; min-height: 404px; place-items: center; padding: 44px 24px; text-align: center; }
.workspace .success-copy { width: min(100%, 510px); }
.workspace .success-mark { display: grid; width: 58px; height: 58px; place-items: center; margin: 0 auto 17px; border-radius: 16px; background: var(--green-100); color: var(--green-700); }
.workspace .success-mark svg { width: 28px; height: 28px; }
.workspace .success-copy h2 { font-size: 22px; }
.workspace .success-copy > p { margin: 7px auto 20px; color: var(--ink-600); font-size: 12px; }
.workspace .receipt { display: grid; grid-template-columns: 1fr 1fr; gap: 1px; overflow: hidden; border: 1px solid var(--ink-150); border-radius: 11px; background: var(--ink-150); text-align: left; }
.workspace .receipt div { min-width: 0; padding: 10px 12px; background: var(--ink-50); }
.workspace .receipt span, .workspace .receipt strong { display: block; }
.workspace .receipt span { color: var(--ink-500); font-size: 9px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; }
.workspace .receipt strong { margin-top: 2px; overflow-wrap: anywhere; color: var(--ink-800); font-size: 11px; }
.workspace .success-safety { display: flex; align-items: flex-start; gap: 8px; margin: 14px 0 20px; border: 1px solid var(--blue-200); border-radius: 10px; padding: 10px 11px; background: var(--blue-50); color: #315674; text-align: left; font-size: 10.5px; }
.workspace .success-safety svg { width: 16px; height: 16px; flex: 0 0 16px; margin-top: 1px; color: var(--blue-700); }
.workspace .success-actions { display: flex; justify-content: center; gap: 8px; }

@keyframes support-request-spin { to { transform: rotate(360deg); } }

@media (max-width: 960px) and (min-width: 769px) {
  .workspace.support-request-page .settings-shell { grid-template-columns: 190px minmax(0, 1fr); gap: 18px; }
  .workspace .support-layout { grid-template-columns: 1fr; }
  .workspace .support-side { grid-template-columns: 1.2fr .8fr; }
  .workspace .support-side .reply-card { grid-column: 2; grid-row: 1; }
  .workspace .support-side .privacy-side { grid-column: 1 / -1; }
}

@media (max-width: 1180px) and (min-width: 769px) {
  .workspace .support-hub-actions { flex-direction: column; }
}

@media (max-width: 860px) and (min-width: 769px) {
  .workspace .support-hub-top { grid-template-columns: 38px minmax(0, 1fr); }
  .workspace .support-hub-actions { grid-column: 1 / -1; flex-direction: row; }
  .workspace .support-hub-actions .btn { flex: 1; }
  .workspace .recent-support-preview { padding-left: 16px; }
  .workspace .support-history-panel .panel-header { flex-direction: column; }
  .workspace .support-history-header-actions { width: 100%; }
  .workspace .support-history-header-actions .btn { flex: 1; }
  .workspace .support-request-row { grid-template-columns: 34px minmax(0, 1fr); }
  .workspace .support-request-row .support-receipt-action { grid-column: 2; justify-self: start; }
}

@media (max-width: 768px) {
  .workspace.support-request-page .mobile-tab.active { order: -1; }
  .workspace .support-entry { grid-template-columns: 38px minmax(0, 1fr); padding: 13px; }
  .workspace .support-entry-mark { width: 38px; height: 38px; }
  .workspace .support-entry .btn { grid-column: 1 / -1; width: 100%; min-height: 44px; }
  .workspace .support-hub-top { grid-template-columns: 38px minmax(0, 1fr); padding: 13px; }
  .workspace .support-hub .support-entry-mark { width: 38px; height: 38px; }
  .workspace .support-hub-actions { grid-column: 1 / -1; }
  .workspace .support-hub-actions .btn { height: 44px; min-height: 44px; flex: 1; }
  .workspace .recent-support-preview { padding: 13px; }
  .workspace .support-history-panel .panel-header { min-height: 0; }
  .workspace .support-history-header-actions .btn { min-height: 44px; }
  .workspace .support-history-panel .panel-body { padding: 16px; }
  .workspace .support-request-row { min-height: 0; grid-template-columns: 36px minmax(0, 1fr); gap: 11px; padding: 13px; }
  .workspace .support-request-row .support-receipt-action { grid-column: 2; justify-self: start; min-height: 45px; }
  .workspace .support-history-privacy { margin-top: 12px; }
  .workspace .support-history-empty { min-height: 390px; padding: 38px 18px; }
  .workspace .support-history-empty-content .btn { height: 44px; min-height: 44px; }
  .workspace .support-layout { grid-template-columns: 1fr; }
  .workspace .support-form .panel-body { padding: 16px; }
  .workspace .support-form .field { margin-bottom: 16px; }
  .workspace .support-form .control { min-height: 46px; font-size: 16px; }
  .workspace .support-form textarea.control { min-height: 150px; }
  .workspace .privacy-note { padding: 10px; }
  .workspace .diagnostic-details { padding-left: 12px; }
  .workspace .support-actions { align-items: stretch; flex-direction: column; gap: 10px; padding: 13px 16px 16px; }
  .workspace .support-actions-copy { text-align: center; }
  .workspace .support-actions .btn { width: 100%; min-height: 46px; order: -1; }
  .workspace .support-side { grid-template-columns: 1fr; }
  .workspace .support-side .reply-card, .workspace .support-side .privacy-side { grid-column: auto; grid-row: auto; }
  .workspace .support-side .reply-card { order: -1; }
  .workspace .success-panel { min-height: 0; }
  .workspace .success-body { min-height: 0; padding: 34px 16px; }
  .workspace .receipt { grid-template-columns: 1fr; }
  .workspace .success-actions { flex-direction: column; }
  .workspace .success-actions .btn { width: 100%; min-height: 44px; }
}

@media (max-width: 390px) {
  .workspace.support-request-page .support-status-chip { display: none; }
  .workspace .support-form .field-meta { display: block; }
  .workspace .support-form .character-count { text-align: right; }
}

@media (max-width: 520px) {
  .workspace .support-hub-actions { display: grid; grid-template-columns: 1fr; }
  .workspace .recent-support-request { grid-template-columns: minmax(0, 1fr); }
  .workspace .recent-support-request .support-submitted-chip { width: fit-content; }
  .workspace .support-history-panel .panel-header { display: block; }
  .workspace .support-history-header-actions { margin-top: 13px; }
  .workspace .support-history-header-actions .btn { width: 100%; }
  .workspace .support-request-title-line { display: block; }
  .workspace .support-request-title-line .support-submitted-chip { margin-top: 5px; }
  .workspace .support-request-meta { display: grid; gap: 2px; }
}

@media (max-width: 340px) {
  .workspace .support-form .panel-header { padding-right: 14px; padding-left: 14px; }
  .workspace .support-form .panel-body { padding-right: 14px; padding-left: 14px; }
  .workspace .check-row { padding-right: 10px; padding-left: 10px; }
  .workspace .diagnostic-details { gap: 4px; padding-right: 10px; padding-left: 10px; }
  .workspace .support-actions { padding-right: 14px; padding-left: 14px; }
  .workspace .support-entry-copy span { font-size: 10.5px; }
  .workspace .support-hub-top, .workspace .recent-support-preview { padding-right: 11px; padding-left: 11px; }
  .workspace .support-request-row { padding-right: 11px; padding-left: 11px; }
  .workspace .support-request-row .support-receipt-action { width: 100%; }
}

@media (prefers-reduced-motion: reduce) {
  .workspace .spinner { animation: none; }
}